This website, found under the www.annieallison.co.uk URL makes references to Annie Allison Designs and ‘we’, ‘us’ and ‘our’ shall be deemed to be references to Annie Allison Designs. References to ‘you’, and ‘your’ shall be deemed to be references to persons placing an order via the www.annieallison.co.uk website, as well as for telephone orders. These terms & conditions also cover any other associated promotional activity.
When you place an order with us it will be deemed that you have read, understood and agreed to these Terms & Conditions. If you are unhappy with any part of these terms and conditions, you should contact us either by phone or by emailing email@example.com or by post at the address given below before placing an order.
By placing an order through our website you are making an offer to Annie Allison Designs to purchase the goods outlined in your order upon the terms described in your order.
When you place an order, we will require your name, email address, credit/debit card, phone and address details. This information is required in order to process your request or inform you of acceptance of our order. A contact phone number is needed so that we can get in touch if there is a problem with your order.
After placing an order online, we will provide you with confirmation that your order has been received but this is not confirmation that your offer to buy the items has been accepted. Our contract for the sale of our products will only exist once an order has been accepted, processed and despatched to you.
Please note that we will not be able to meet any obligations as a result of the following reasons:
If the product you ordered is out of stock.
We are unable to authorise your payment.
If it is identified that there is a product description or pricing error.
If customers do not reach any order criteria outlined in the Terms & Conditions.
If our delivery companies are temporarily unable to deliver due to exceptional conditions that are beyond our control including hazardous weather and accidents.
Please note that if you are paying by post, on rare occasions items may sell out whilst the cheque is being cleared. Where this occurs, we will reissue a cheque for the amount.
Should there be an issue with your order, we will contact you either by phone or email. If we have issues authorising payment we will contact you via email or phone and you will have 48 hours to respond. Failure to do so will result in your order being cancelled.
Annie Allison Designs reserve the right to reject any offer of purchase by you at any point. Please note that whilst we will make every effort and reasonable care to keep your order details and payment secure, we cannot be responsible for any loss you may suffer if a third party procures unauthorised access to any information that you supply when accessing or ordering from the Annie Allison Designs website.
International Delivery is available on certain products. Delivery is charged in accordance with the size and destination address of the order as per the delivery cost at the time of order. However, should the volumetric weight be heavier when the parcel has been parcelled up we may ask for additional funds to cover the cost of the delivery.
Please ensure that you check all items on receipt, as faulty or damaged items must be reported within eight working days of receiving the parcel.
Website Pricing & Descriptions
Every product bought is sold subject to its product description which outlines any further specific conditions that relate to that product including, without restriction, terms and conditions that regarding approximate delivery dates/times, after-sales support and guarantees.
We undertake all reasonable care to ensure that all the details, prices and descriptions of products on our website are accurate at the time when they are either entered onto our system. Whilst we endeavour to keep the website as up-to-date and accurate as is possible, there may be very rare occasions when the information on the website (including product descriptions) at a certain time may not reflect the position exactly at the point an order is placed. We do not give any warranty as to the accuracy or completeness of the information and cannot be responsible for any errors or omissions or for the results arising from the use of such information. Please note that we are unable to confirm the price of a product until your order is accepted in line with our order acceptance conditions.
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are solely to provide an approximate idea of the goods they describe and do not form part of the contract between you and us and are not intended to be binding. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
Goods are faulty if they are received damaged or where a manufacturing fault occurs within 30 days of purchase; however this does not include the results of normal wear and tear.
If you are not happy with products you have chosen and received, you are entitled to cancel this contract if you so wish under the Distance Selling Regulations, provided you exercise your right no longer than eight working days after the day on which you receive the products (excluding made to order/personalised items). Please note however that we pride ourselves on our commitment to the highest levels of customer service and will consider every situation on a case by case basis, subject to the situation, after this period.
Should you wish to cancel your order prior to dispatch, please contact us at firstname.lastname@example.org or 07960 949423. Alternatively, you can inform us by posting the notice to our address below. Please note that there may be occasions when a cancellation request is received after an order has been processed and dispatched, particularly if we are notified by post. If your order has already been dispatched we will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete and in a reasonable condition. Where possible we would ask that you return the items with the original packaging. Please note that, with the exception of faulty items or goods damaged in transit, we are not responsible for return postage. Where goods are delivered to a third party you will need to be able to return the goods you ordered to us to be able to exercise this right.
Returns Policy & Making Returns
If you wish to return an item, with the exception of personalised products, we need to receive it within twenty eight days of receipt for a refund or exchange. We ask that you please return the items where possible with their original packaging. This does not affect your statutory rights. As the goods are your responsibility until they reach our warehouse please ensure you package your return to prevent any damage to the items or boxes.
With the exception of faulty and damaged goods we are not responsible for the return postage and do advise that you obtain a certificate of postage in case the parcel fails to reach us.
If an item is returned to us outside of the twenty eight day time frame or is in a non re saleable condition a credit note will be issued at the discretion of Annie Allison Designs.
If you wish to cancel your order and return it to us, under the Distance Selling Regulations, you must let us know within eight working days of receiving your parcel. This can be done by calling us on 07960 949423 or via email at email@example.com. You will then need to return the whole order to us, at your own expense if you have already received it. Once we receive the whole order back we will issue a full refund including the original delivery charge paid. Please note this does not apply to the personalised items which cannot be returned unless faulty or damaged.
Copyright & Trademark
All the content of the pages on the website (including pictures, logos, photographs, copy and other materials) represent the copyright of Annie Allison Designs or it’s technology providers or their respective owners. ALL RIGHTS RESERVED. The modification, copying, circulation, reproduction, or incorporation of into any other work of part of or all of content available on the Annie Allison Designs site is forbidden, with the exception of:
Copying, printing (solely one copy) or downloading extracts of the content of the website for the sole purpose of using the website in good faith for placing an order with Annie Allison Designs or for non-commercial purposes.
The complete liability of Annie Allison Designs under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Annie Allison Designs will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Annie Allison Designs may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific written permission of Allison & Allison.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
Limitations and exclusions of liability
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
(a) Send you one or more formal warnings;
(b) Temporarily suspend your access to the website;
(c) Permanently prohibit you from accessing the website;
(d) Block computers using your IP address from accessing the website;
(e) Contact your internet services provider and request that they block your access to the website;
(f) Bring court proceedings against you for breach of contract or otherwise; and/or
(g) Suspend and/or delete your account with the website.
Exclusion of Third Party Rights
Territory and Law
The use of this website and these Terms and Conditions are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
The full name of our company is Annie Allison Designs
Our registered address is: 15 Stamford Road, Exton, Rutland LE15 8AZ
You can contact us by email at: firstname.lastname@example.org.
Annie Allison Titchwell Collection Cushion promotion February 2021
- To participate sign up to our newsletter via the website
- Promotion starts Wednesday, 3rd February 2021
- Promotion ends midnight Tuesday 23rd February 2021
- One Winner will be picked via random prize draw from the newsletter email database to include all newsletter subscribers on Monday 1st March 2021
- Winner told via email by 1st March 2021
- Prize is for one 50cm x 50cm cushion (excluding the lumbar cushion) from the Annie Allison Titchwell Collection including delivery which will run across Annie Allison Design’s Instagram and Facebook pages. Colour/design of winners choice
- Open to over 18s only
- The promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram and Facebook
- Promoter is Annie Allison Designs, 15 Stamford Road, Exton LE15 8AZ